Jonathon Diego

Partner - General Contractor

Jonathon began his career as an Adjuster with De Olazabal Insurance Adjusters in 2007, later obtaining his all-lines adjusting license in 2008.

Throughout his carrier as an independent adjuster, Jonathon worked for multiple large national insurance carriers and independent adjusting firms, fostering long-standing relationships throughout the industry.

Working with Citizens Property Insurance, Jonathon held multiple roles, including independent field adjuster, and mediation specialist. Jonathon handled DFS and litigation mediations throughout litigious Miami-Dade County where his responsibilities included analyzing risk exposure, creating and implementing case-specific dispute resolution strategies, managing loss adjustment expenses, assessing and applying coverage, and handling negotiations with plaintiff counsels and public adjusters.

In 2017, Jonathon was deployed to the Florida Keys following Hurricane Irma as a claims examiner, reviewing field adjuster file submissions, assigning experts, determining coverage, issuing payments, and managing loss adjustment expenses. Later, Jonathon managed Quality Assurance for all independent and staff field adjusters in Broward County, working on improving the claims-handling process and the quality metrics of field adjusters.

In early 2018, Jonathon joined ODA Claims Management as a Managing Partner, bringing his vast experience and unique eye for file quality to the team. As a licensed Certified General Contractor with a robust claims handling background, Jonathon is uniquely suited to handle a multitude of residential and commercial losses.

Education/Certifications:

  • Certified General Contractor (#CGC1527183)
  • Associates in Claims (AIC)
  • Xactimate® Certified Trainer
  • All-Lines Adjuster license
  • HAAG Engineering – Residential Roof Inspector, HCI Number: 200908115
  • HAAG Engineering – Commercial Roof Inspector, HCI Number: 20090811
  • HAAG Engineering – Wind Damage Assessor, HCI Number: 200908115
  • Tile Roofing Institute (TRI) – Certified Florida High Wind Zone Tile Installer
  • Water Restoration Technician (WRT)
  • Applied Structural Drying (ASD)
  • Mold Remediator (MRSR3482)
  • Mold Assessor (MRSA3295)
  • Certified Infrared Thermographer Level 1

Catastrophic Claims Experience

  • Hurricane Ike, Houston, Texas; 2008
  • Tornado/Hail Storm, Tennessee; 2011
  • Tornado Storm, West Virginia; 2011
  • Hail Storm, Centerville/Kettering, Ohio 2011
  • Hurricane Isaac, New Orleans, Louisiana; 2012
  • Tropical Storm Debbie, Florida; 2012
  • Hurricane Irma; Florida; 2017